1. General Policy
We are committed to ensuring customer satisfaction with our services. Refund requests will be considered on a case-by-case basis, depending on the nature of the service and the specific circumstances of the request.

2. Eligibility for Refunds
Refunds are applicable only under the following conditions:

  • Services not delivered as promised.
  • Technical errors or malfunctions that prevent service access.
    Refunds are not applicable for issues arising from user error or failure to adhere to the platform's guidelines.

3. Process for Requesting Refunds
To request a refund, users must contact our support team at support@hireontask.com within 14 days of the transaction. Please include the transaction ID and a detailed explanation of your request.

4. Non-Refundable Items
Payments for completed and satisfactory services, including one-time charges, subscriptions beyond the refund window, or any customized service plans, are non-refundable.

5. Refund Timeframes
Once a refund is approved, it will be processed within 7–10 business days. The credited amount will be returned via the original payment method unless otherwise specified.

6. Modifications to the Policy
We reserve the right to modify this Refund Policy at any time. Changes will be communicated via our website, and continued use of our platform indicates acceptance of the updated policy.

If you have further questions regarding refunds, please contact us at hello@hireontask.com.